Give visitors instant support across your website, WhatsApp, Facebook, Instagram, and other channels. The Chat Agent responds in real time, collects details, answers questions, and guides visitors toward booking, buying, or speaking to sales.

You set the message style, tone, and goals. It learns from your FAQs, product pages, and past conversations so replies feel accurate and natural.

Key outcomes

• Faster response time
• Higher conversion from chat to lead
• Reduced manual support
• Consistent customer experience

Perfect if you want instant response without hiring more support staff.

Case Study 1

An education centre replaced their manual chat handling with the Chat Agent. In the first month, response time dropped from 12 minutes to under 3 seconds. Chat-to-lead conversion increased from 11 percent to 34 percent, resulting in 51 new student inquiries and 17 enrolments.

Case Study 2

A beauty brand added the Chat Agent to Instagram and WhatsApp. The bot handled product questions, shared pricing, and collected shipping details. In 30 days, it assisted 1,200 customers and generated RM22,000 in repeat orders with zero human involvement.