Keep customers coming back. The Retention Bot detects churn risk and triggers personalised messages before customers disappear. It reminds, re-engages, and encourages repeat purchases or continued usage.

It saves lost sales and increases customer lifetime value.

Key outcomes

• Lower churn
• Higher repeat revenue
• Better customer satisfaction
• Stronger loyalty

Perfect if you want clients to stay longer and buy more.

Case Study 1

A subscription service struggled with cancellations after the first payment cycle. The Retention Bot identified inactive users and sent customised reminders. Churn dropped from 26 percent to 12 percent within the first three months.

Case Study 2

An online coaching program reactivated past students using segmented messaging. The bot reached out, shared updates, and offered re-entry. 37 inactive subscribers returned, adding RM18,500 in recovered revenue.